Friendly, helpful, knowledgeable. Fixed my AC for under $200 when the dealership said the whole unit needed to be replaced at a whopping $2,500! When I described the problem over the phone, they even told me what it might be, and mentioned that they carry the part in stock because it is common with Honda AC! I will be back, and will be spreading the word about how wonderful you are. Thank you so much for being honest and doing a great job! —Sandy