Old Hickory Auto Repair

5

We are always treated fairly at Mark's. Trustworthy folks, glad to take our cars there.

5

Great Servise

5

I drive from Sparta to Nashville for work and my car broke down in Mt Juliet. To tow to the shop that I use at home would have been $300 so I decided to have it worked on in Mt Juliet. After one repair shop told me I had a blown head gasket I took it Mark's for a second opinion as I truly felt that was not the case. It turned out that it was a water pump that went bad and Mark's had me up and running the next day. The service was off the charts friendly and professional! The price for the repair came in a few bucks under what I was told and really fair! Thanks for your excellent service!

5

Thanks for doing what I needed and wanted.

5

My vehicle runs great after getting it back from the people over at Marks automotive.

5

I work for an insurance company, and was initially referred to Mark's by our local appraisers. However, after having been there, I saw for myself, the many reasons they are so highly rated. I had a serious, costly repair done on my car a few years ago, which came with a 2 year warrantee. The issue recurred, and although the warrantee had expired, they promised they could get the manufacturer to replace the part, and offered to split the difference on my labor cost as a compromise. When I went there recently for several issues, they rated the ones that needed to be done right away vs the ones that could wait. Furthermore, they took me to my car & both showed me, and explained in detail, the work that needed to be done, in layman's terms. The one thing that I hadn't counted on, was the loaner while my car was under repair for 2 days. All of the gentlemen there are extremely knowledgeable, fair, and kind. I traveled 20 miles for their shop, but would go further for the confidence I feel in a job well done.

5

Took my 10 yr old Saturn Vue in with what I knew would be a tough to diagnose problem because no one on the Saturn forums had an absolute solution. After a couple days of testing ( intermittently would not restart after warm up but does as it cooled!) Mark Jr. called and we agreed on a plan. 2 hrs later I was good to go. He made the right call. And only charged me a minimum diagnostic time. The total bill was totally reasonable. I will definitely be back!

5

Great service as always!

5

Always good time and always good service

5

Marks Automotive is always great and very timely. They always do the work correctly the first time. They are honest and trustworthy. We have used them for many many years and will continue using them. Great!

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