Old Hickory Auto Repair

5

I was pleased with the service and the time it took to have my car repaired. I would recommend this shop to anyone needing car repairs . Mark is very friendly and helpful.

5

I went to Mark's for new brakes on my Lexus RX300. Their team was very friendly and helpful, and their prices were reasonable. I also appreciated them not trying to upsell me on things I neither wanted nor needed. The turnaround was very quick and I was back on the road in no time. Thanks, Mark's!

5

I would heartily recommend Mark's to my friends and family. I appreciate their quick response, their thoroughness in both the work they do and their clear explanations to the customer, and their attention to each customer's special needs. Their friendly dog Sully is a lovely addition to the workplace.

5

Attentive.

5

An automotive repair service that can be trusted to do what is necessary and not a bunch of up-selling. Thanks Mark. You’ve got a great team there. See you next time one of my autos needs service.

5

Extremely Satisfied!

5

Friends and family told me great things about Mark’s for years. I do a lot of my own maintenance and have a neighbor with skills so I rarely take my vehicles to a shop. A 6-month old emission’s problem remained unsolved as I approached my inspection due date so I gave Mark’s shop a shot at the title. I wished I had gone to them in the first place. They found the REAL problem and would have saved me time and frustration at changing out parts that didn’t need changing. Being very familiar with my car's system, I also knew they weren’t gouging me on parts and came in well below their original estimate when the work required less labor than expected. Mark junior showed me the bad part and gave me options for follow-on problems—actually advising me to take the least expensive solution. Mark’s shop will be my first stop with future vehicle repairs!

5

Outstanding service, as always. My car arrived by tow in the AM, and they had me fixed by noon. Highly recommend them!

5

It is obvious that Mark's Automotive strives for excellent customer service. Johnny greets everyone with a warm friendly smile and apologizes if he had to keep them waiting even for a minute. You are kept informed on the progress of your auto's repair. This is much appreciated!

5

I limped my old minivan, affectionately known as the Blue Dart, into Mark’s garage. With hands of a highly skilled surgeon, Mark Jr. was able to quickly and accurately diagnose my vehicle’s problems. He looked past the frozen sliding door, rust, missing paint, missing dials, cracked leather, fogged headlights, and sticky console. He helped ME see the beautiful vehicle that was once the queen of the road. Because of Mark Jr., the Blue Dart will be making many more fond family memories for years to come. I’m even contemplating being buried in her—but not for a long long time. All jokes aside, I like Mark and trust him. I will tell all of my TN friends to visit his garage.

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